Setting up tickets

Make a panel members press to open a private ticket.

1. Open **Ticket setup** and create a panel.
2. Add a category for each kind of request, like Billing or Reports.
3. Choose the staff roles for each category.
4. Optionally add a form with a few questions.
5. Post the panel in a channel.

• Limit open tickets per member.
• Require a role, or a minimum account age.
• Set opening hours.